1. Agreement to Terms
These Terms & Conditions ("Agreement" or "Terms") constitute a legally binding agreement between you (whether individually or on behalf of an enterprise or organization that you represent, collectively "User", "you", or "your") and Gaatha Ventures Sh.p.k. (Albania, Europe) & Aidni Global LLP (India) operating collaboratively within the GAATHA technology ecosystem ("PostPilot", "we", "us", or "our"), governing your access to and use of the PostPilot — BY GAATHA web application, APIs, and associated services.
By registering an account, connecting a social media account, creating content, or accessing the application, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use PostPilot.
2. Eligibility & Account Responsibilities
Eligibility: You represent and warrant that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and possess the legal power and authority to enter into this Agreement. If you are registering an organization account on behalf of a company, partnership, or legal entity, you warrant that you are authorized to bind that entity.
Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify PostPilot of any unauthorized access or security breach. PostPilot is not liable for losses caused by compromised login credentials under your control.
Multi-User Organization Roles: The platform supports organization roles including owner, admin, editor, and viewer. Account owners and administrators are responsible for all activities conducted by invited team members within their workspace.
3. Acceptable Use Policy
PostPilot is built for legitimate brand marketing, genuine organizational communications, and authentic social engagement. You agree not to misuse the platform. Specifically, you agree NOT to:
- Publish, distribute, or schedule unsolicited bulk communications, spam, fraudulent schemes, or deceptive promotional campaigns.
- Upload or publish content that is unlawful, defamatory, libelous, harassing, hateful, threatening, sexually explicit, or that promotes violence or self-harm.
- Infringe upon or misappropriate the intellectual property, copyright, trademark, or privacy rights of any third party.
- Distribute software viruses, worms, malware, or malicious payloads through media attachments or link targets.
- Attempt to bypass, disable, probe, or circumvent security controls, authentication mechanisms, CSRF protections, or tenant boundaries.
- Interfere with or disrupt the integrity or performance of the servers, background workers, or networks connected to PostPilot.
- Use automated scraping, extraction tools, or reverse-engineer the underlying application code without prior authorization.
4. User Content Ownership & Responsibility
Ownership: You retain complete and exclusive ownership, title, and copyright in and to all text copy, captions, headlines, hashtags, graphics, photographs, videos, audio, and brand marks that you upload, author, or submit to PostPilot ("User Content"). PostPilot claims no ownership rights over your User Content.
Limited License to Operate: Solely to provide the scheduling, previewing, and dispatch services requested by you, you grant PostPilot a non-exclusive, worldwide, royalty-free, revocable license to ingest, store, format, display in visual mockups, and transmit your User Content to designated third-party social networks.
Content Warranties: You represent and warrant that: (i) you own or have obtained all necessary licenses, consents, clearances, and authorizations to publish the User Content; and (ii) publishing the User Content through connected social accounts will not violate any law, regulation, or third-party agreement.
5. Social Platform Authorization
By connecting a Facebook Page, Instagram Professional Account, LinkedIn Organization, or WhatsApp Business line to PostPilot:
- You warrant that you are an authorized administrator or marketing manager of the respective page, profile, or messaging number with legal authority to bind publishing actions.
- You authorize PostPilot to query platform metadata, retrieve account statuses, upload media containers, and publish approved posts to your accounts in accordance with your configured schedule.
- You acknowledge that you can revoke PostPilot's authorization at any time by disconnecting the account within the platform or through your third-party platform security settings.
6. Publishing, Scheduling & Safe Mode Architecture
User Review Responsibility: You are solely responsible for reviewing post copy, image resolutions, links, destination channel selections, and scheduled dates/times before confirming dispatches. PostPilot provides high-fidelity live mockups to assist in creative quality checks, but final editorial verification rests with you.
Timezone Handling: PostPilot supports multi-timezone scheduling, with default support for Asia/Kolkata (IST) and UTC. You are responsible for ensuring that schedules correspond to your intended target audience's timezone.
Publishing Safeguard (Safe Mode): PostPilot operates with an engineered safety gate (POSTPILOT_PUBLISHING_ENABLED=0 by default). While this safeguard is active, posts move through internal scheduling and diagnostics loops without sending live public posts to social networks. Live external publishing occurs only when your administrator explicitly activates production publishing mode in environment configuration.
7. Compliance with Third-Party Platform Policies
Your use of PostPilot to interact with external networks requires ongoing compliance with the respective platform developer terms and community guidelines:
- Meta Platforms: You must comply with the Meta Platform Terms, Facebook Community Standards, and Instagram Community Guidelines.
- WhatsApp Business: You must strictly follow the WhatsApp Business Policy and Commerce Policy regarding opt-in requirements and approved message templates.
- LinkedIn: You must comply with the LinkedIn User Agreement and API Terms of Use.
Platform Discretion: Third-party platforms retain unilateral authority to rate-limit, restrict, throttle, or suspend accounts that violate their external terms. PostPilot is not responsible for penalties, reach suppression, or account bans enforced by Meta or LinkedIn against your accounts.
8. PostPilot Intellectual Property
The PostPilot web application, user interface design, visual styling, stylesheets, icons, database schemas, workflow engines, documentation, and the brand mark PostPilot — BY GAATHA are the proprietary intellectual property of Gaatha Ventures Sh.p.k. & Aidni Global LLP (GAATHA Technology Ecosystem) and are protected by applicable copyright, trademark, and intellectual property laws.
Nothing in this Agreement grants you any right, title, or interest in PostPilot's underlying source code, patents, or trade secrets, other than the limited, non-exclusive right to use the software in accordance with these Terms.
9. Service Availability & Limitations
"As-Is" and "As-Available": PostPilot is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
API Dependency Disclaimers: PostPilot relies on external APIs provided by Meta and LinkedIn. We do not warrant that third-party APIs will be uninterrupted, error-free, or continuously available. We are not liable for delayed publishing resulting from third-party server outages, breaking API deprecations, or sudden platform rate limits.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Gaatha Ventures Sh.p.k., Aidni Global LLP, the GAATHA ecosystem, its founders, officers, employees, agents, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of sales, loss of business reputation, loss of social engagement, or loss of data, arising out of or in connection with your use or inability to use PostPilot.
To the maximum extent permitted by applicable law, PostPilot's aggregate liability for all claims under this Agreement shall not exceed the total amount paid by you to PostPilot in the twelve (12) months preceding the event giving rise to liability, or USD 100 (or equivalent in local billing currency), whichever is greater.
11. Suspension & Termination
Termination by You: You may discontinue use of PostPilot at any time by ceasing access and requesting organization account deletion.
Termination for Cause: PostPilot reserves the right to suspend or terminate your account immediately, without prior notice or liability, if you commit a material breach of this Agreement, engage in abusive or illegal activities, compromise system security, or violate third-party platform developer policies.
12. Governing Law & Dispute Resolution
Governing Law: This Agreement shall be governed by, construed, and enforced in accordance with the substantive laws of the Republic of Albania (for European operations) and the Republic of India (for Global operations), without giving effect to any principles of conflicts of law.
Venue & Jurisdiction: Any dispute, controversy, or claim arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the competent courts situated in Tirana, Albania or Ahmedabad, Gujarat, India (as determined by the contracting operational entity for your organization account).
Informal Resolution: Prior to filing any formal legal claim, the parties agree to make a good-faith attempt to resolve the dispute through informal executive consultation for a period of thirty (30) days.
13. Modifications & Legal Notices
We reserve the right to amend or update these Terms at any time. When material changes occur, we will post the revised Agreement on this page with an updated version number and effective date. Your continued use of the platform following the posting of revised Terms constitutes your binding acceptance of the changes.
For legal notices, contract inquiries, or official communications regarding these Terms, please contact: